FAQ

Help Lines

Kids Help Phone

The Kids Help Phone is a national 24/7 phone counselling service that is free, anonymous and confidential for ages 20 and under. This bilingual service may be reached toll-free at 1-800-668-6868. Web counselling is also available at: www.KidsHelpPhone.ca

NWT Help Line

Why Call Us?

  • We are available 24 hours per day, 7 days per week
  • You do not need to tell us your name
  • We will not tell anyone else you called
  • All calls are free to Northwest Territories residents
  • We do not trace calls
  • We will not judge you
  • We can offer you follow-up phone calls
  • We will listen and try to help

Need to Talk?

  • Abuse?
  • Alcohol/ Drug issues?
  • Depressed?
  • Do you want a follow-up call from us?
  • Feeling like suicide is an option?
  • Lonely?
  • Need a referral?
  • Need Information?
  • Stressed out?
  • Worried?

We are here to listen
7 days per week, 24 hours per day
1-800-661-0844 (toll free)

Questions or Concerns?
Email: nwthelpline@gov.nt.ca

Note: This email address is available to the public to answer general (not urgent) questions regarding the Northwest Territories Help Line. You will be contacted within 5 business days.

If this is an emergency, please contact your local health centre, or the RCMP.